Contact Us at Our NY Hotel

The helpful staff at DoubleTree Metropolitan is standing by ready to assist you. Contact our NY Hotel as you plan your next visit.

The knowledgeable and friendly staff at DoubleTree by Hilton Metropolitan, an NY Hotel, is one of the reasons that many of our guests stay with us again and again. Whether you need information about Hotel Amenities or about Things to do in NYC, our staff is pleased to respond to any questions you may have.

At our NY Hotel, we want to make sure that every guest feels like a VIP. When you reach out to a member of our staff before, during, or after your stay at DoubleTree by Hilton Metropolitan, you can be assured of a timely and helpful reply.

Our Concierge and other guest services staff can not only describe the types of amenities you can expect during a stay at our NY Hotel, but they are also more than happy to offers suggestions about the best NYC Restaurants, where to go Shopping in NY, and NYC Attractions that are perfect for all ages.

If you need help securing tickets to an NY Event or making dinner reservations then our staff may be able to help you with that as well. We want you to feel welcome as you plan your visit to DoubleTree by Hilton Metropolitan and right at home once you get here! With that in mind, our staff works hard to make sure that all of your questions are addressed in a time manner.

Please fill out the form below and press the "Submit" button. A member of our staff will respond shortly.

DoubleTree by Hilton Metropolitan
569 Lexington Avenue
New York, New York 10022
Reservations: 800.675.6706
Phone: 212.752.7000
Fax. 212.758.6311

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Visiting New York City? Choose DoubleTree by Hilton Metropolitan - A New York City Hotel, located in the heart of Manhattan and close to many New York City Activities, NYC Things to do and more.   Check Rates, Make Reservations or call: 800.675.6706.

View our current Manhattan Hotel Special Offers. Take a NYC Photo Tour of our New York City Hotel.

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  • “Very pleasant place”

    Staff was helpful and gracious - easy access to subway if needed - doorman assisted with taxis - great service; housekeeping staff polite and considerate with sleeping in - they were quiet in the hallways - any special requests were honored. Staff at the bar said no problem for taking drinks to the room with a snack. Unfortunately did not try the restaurant - next time! Everyone was terrific - felt right at home.
  • “Lovely staff, great location, clean rooms”

    We were that English family! We came to New York to celebrate my sons 21st birthday. Kim was fantastically helpful when I told her it was my sons 21st. They decorated our room, left him some gifts, gave us vouchers for his first drink in the U.S., dealt with all our queries and were so friendly and welcoming. The hotel is in a great location - very central. The rooms are not huge, but we spent very little time in our room as we were out exploring. The rooms were very clean and the beds comfortable. There is no room service but there is a shop next door which does coffees, breakfasts and snacks and there is also a very good restaurant next door but one. I would recommend this hotel as a base for any families visiting New York.

    Staying at the Double Tree Metroapolian in New York City is a wonderful experience that every traveler deserves to have. The location is great and the service is EXCELLENT..From check in to check out you are treated like royalty.
  • “Clean & Great Location”

    Stayed at the Double Tree in Midtown for 1 night. Good location - easy walk to Times Square for the Theater and lots of restaurants close by. Staff was friendly. Rooms were spacious and clean. Room on the 6th floor was suprisingly quiet. Parking is availabe under hotel at a reduced rate.
  • “Excellent choice for East Side locations”

    Close to subway and easy ingress/egress to LGA or JFK; rooms smaller than the Hilton on 6th Ave but big enough, clean and quiet; the staff could not be more accommodating and the cookies you get upon check-in are fabulous.